Introduction

At Amba Homes, we prioritize your privacy and the security of your data. This Privacy Policy outlines how Amba Homes and its affiliates ("Amba Homes, we, our, us") collect, process, store, and safeguard your personal information through our website, https://www.ambahome.in. While certain areas of our site may be accessible without registration, please note that we operate exclusively within India, and all data is processed and stored within India. By accessing our platform, submitting your data, or using any services we offer, you consent to the terms of this Privacy Policy, our Terms of Use, and any relevant product/service terms, governed by the applicable data protection laws of India. If you do not agree, please refrain from using our platform.

Collection

We collect personal data when you use ambahome.in, such as your name, contact details, and payment information. This may include sensitive data (e.g., bank account, payment details, or biometric data) with your consent, to enhance your experience and offer specific features. We may also gather data on your shopping behavior, preferences, device information, and browsing activity to personalize your experience and improve our services.

While you can browse the site without providing personal data, certain features require registration. We collect this data to offer tailored services, research user trends, and improve our platform. If you engage in our loyalty programs, make purchases, or participate in promotions, we may collect additional information like transaction details. For third-party services, we are not responsible for their privacy practices, so we recommend reviewing their policies.

If you interact with our message boards or post reviews, be aware that such content is public. We store this information to resolve disputes, provide support, and improve our services. Additionally, we may contact you with offers based on your preferences. Please be cautious about sharing sensitive data via unsolicited calls or emails.

Use

We use your personal data to provide the services you request and improve your experience. This includes processing orders, enhancing customer support, resolving issues, preventing fraud, and conducting marketing activities. If we use your data for marketing, you will have the option to opt-out.

We may ask for permission to access certain features like your contacts, camera, location, and device information to send you relevant updates or to improve your platform experience. If you decline, access to certain services may be affected.

We analyze user activity to improve our platform and may use your IP address to diagnose server issues and understand user demographics. Occasionally, we may ask you to complete surveys to gather additional data on your preferences, behavior, and interests. Participation in these surveys is voluntary, and the data is used to personalize your experience and show you content that fits your interests.

Cookies

We use cookies on certain pages of ambahome.in to improve your experience, analyze website traffic, and ensure trust and safety. Cookies are small files placed on your device that help us provide services, like remembering your login details or personalizing content based on your interests. Most cookies are temporary ("session cookies") and are deleted after you leave the site.

You can choose to decline or delete cookies through your browser settings, but doing so may limit some features or require you to log in more often. Additionally, third-party cookies, like those from Google Analytics, may be used to help us understand how users interact with our site for marketing and analysis purposes. We don't control third-party cookie use.

Sharing

We may share your personal data within the Amba Homes group and with affiliates, partners, and third parties to provide you with services and products. This includes entities like our payment partners or business affiliates offering services like loans, insurance, or deferred payment options. These companies may also market to you unless you opt-out.

We may share your data with third parties, such as payment processors or reward program providers, to fulfill our services or comply with legal requirements. Additionally, we may disclose your information to law enforcement or government agencies if required by law, or to protect our users' safety and rights.

In case of a merger, acquisition, or business restructuring, your personal data may be shared with the new entity, which will follow this privacy policy.

Link to Other Sites

Our platform may contain links to other websites that collect personal data. ambahome.in is not responsible for the privacy practices or content of these external sites.

Security Precautions

We take reasonable security measures, including following international standards like ISO/IEC 27001:2013, to protect your personal data from unauthorized access, loss, or misuse. When you access your account, we use secure servers to protect your information.

However, no system is completely secure, and data transmission over the internet carries some inherent risks. By using our platform, you acknowledge these risks. Users are responsible for protecting their login credentials and passwords.

Choice/Opt-Out

You can opt-out of receiving promotional or marketing emails from us at any time. To unsubscribe, click the "unsubscribe" link in the email or visit our Help Center.

Use of Children Information

Our platform is available only to individuals who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly collect personal data from children under 18. If you provide any personal data for children under 18, you confirm that you have the authority to do so and consent to our use of the data as per this Privacy Policy.

Data Deletion and Retention

You can delete your account by visiting the "Profile" and "Settings" section on our website. This will permanently remove all your account data, including order history, preferences, and any pending orders or returns. If there are unresolved issues, we may delay or refuse the request. Account deletion will follow our Privacy Policy, Terms of Use, and applicable laws. After deletion, you will need to create a new account to access ambahome.in again.

We retain your data only for as long as required for legal or operational purposes and may store anonymized data for analysis.

Your Rights

We take all reasonable steps to ensure that your personal data is accurate and up to date. If any of the personal data we process is found to be inaccurate, it will be corrected or erased. You can access, update, or rectify your personal data directly through the features available on our website. You also have the option to withdraw your consent by contacting us at the details provided below, with “Withdrawal of Consent” in the subject line. We may verify requests before proceeding.

Please note that withdrawing your consent will not apply retroactively and will be handled in accordance with our Privacy Policy, Terms of Use, and applicable laws. Withdrawing consent may limit your access to certain features or services on ambahome.in, if that data is necessary for their provision.

Consent

By using our website or providing your information, you consent to the collection, use, storage, disclosure, and processing of your data in accordance with this Privacy Policy. If you share personal data about others, you confirm that you have the authority to do so and allow us to use that information as outlined in this policy. When you provide your personal data on our platform, partner platforms, or third-party establishments, you consent to being contacted by Amba Homes (including affiliates, business partners, and third parties) via SMS, email, calls, or messaging apps for purposes specified in this Privacy Policy.

You may withdraw your consent at any time by contacting our Grievance Officer using the details below and including "Withdrawal of Consent for Processing Personal Data" in the subject line. We will verify such requests before taking action. Please note that withdrawal of consent is not retroactive and will be subject to the terms of this Privacy Policy, related Terms of Use, and applicable laws. If you withdraw consent, we may limit or deny access to certain services that rely on that data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices. We encourage you to review this page periodically. Significant changes will be communicated by updating the "Last Updated" date on this page, displaying a notice on our website, or by sending you an email when required by applicable law.